Printing & Shipping
PRINTING
Processing Time: Please allow 2 to 3 business days for us to carefully print, inspect, and package your order before it is handed over to our courier.
Every artwork is printed on genuine Ilford Studio 235gsm paper. We chose this premium paper because it delivers stunning, rich colours and deep, deep blacks that make every detail pop. It features a beautiful satin finish that handles light perfectly—giving you the vibrant look of a glossy print but without any of the annoying reflections or glare.
Every artwork is printed on genuine Ilford Studio 235gsm paper. We chose this premium paper because it delivers stunning, rich colours and deep, deep blacks that make every detail pop. It features a beautiful satin finish that handles light perfectly—giving you the vibrant look of a glossy print but without any of the annoying reflections or glare.
All prints are produced with a white border, allowing them to be mounted beneath a mount/passe-partout and framed according to your preferred presentation. While standard frames can work beautifully, we recommend professional framing for the best presentation. A custom frame protects your print for decades and ensures the artwork matches your room perfectly!
We also offer the option of printing on Pandora Canvas 380gsm fine art canvas.
This premium canvas offers a distinctive textured finish and is particularly suited to larger-format artworks, bringing added depth and presence to the image.
Please note: Canvas prints are supplied unframed and unstretched, ready for your preferred framing or mounting.
SHIPPING
We pack and ship your prints with the utmost care so they arrive on your doorstep in perfect condition.
🇿🇦 Shipping Within South Africa
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Flat-Rate Delivery: We charge a simple flat fee of R99 for all local orders, no matter the size or weight of your prints.
- Delivery Times: Major cities take 3 to 5 business days. Regional and rural areas take 5 to 8 business days.
- Safe Packaging: All prints ship rolled in thick protective tubes.
🌐 International Shipping
- Worldwide Delivery: We proudly ship our prints to art lovers all over the globe.
- Live Rates: International shipping fees are calculated automatically at checkout based on your exact location.
- Customs & Duties: Please note that international orders may be subject to local import duties and taxes. These charges are set by your country's government and must be paid by the recipient.
REFUNDS AND DAMAGES POLICY
Made-to-Order Prints
Every photograph is printed fresh to order on premium paper specifically for you. Because of this custom process, we do not accept returns or refunds if you change your mind or order the wrong size. Please double-check your wall measurements before making a purchase.
Every photograph is printed fresh to order on premium paper specifically for you. Because of this custom process, we do not accept returns or refunds if you change your mind or order the wrong size. Please double-check your wall measurements before making a purchase.
Damaged in Transit
We wrap our prints with extreme care in rigid mailers and heavy-duty tubes. However, if the courier company damages your package, we will replace it for free.
We wrap our prints with extreme care in rigid mailers and heavy-duty tubes. However, if the courier company damages your package, we will replace it for free.
To claim a free replacement for a damaged print:
- Take a clear photo of the damaged outside packaging before opening it.
- Take a photo of the damaged print inside.
- Email these photos to hello@obskuraphoto.com within 48 hours of delivery.
Once we see the photos, we will print a brand-new copy and courier it to you at absolutely zero extra cost.